I've recently had a problem with my boiler in that the central heating pump wouldn't turn off when the heating went off and would run 24/7. It turned out to be a problem with a timer circuit on the boiler circuit board, and a new board fixed the problem quite easily.
However, when i found the problem i rang the Baxi technical helpline. They wouldn't talk to me unless i could give them a valid Corgi registration number. As it happens, my company does a lot of industrial gas installation so we are corgi registered and i was able to use that number and they were able to confirm my thinking that it was the circuit board that had failed.
Then when i rang the parts supplier, they also asked if i was corgi registered before they would talk to me about prices (though i ended up buying via the internet so a Corgi reg no. didn't matter)
The circuit board is entirely independand of the gas aspect of the bolier, so despite this, technically should i not have been able to buy the part and fit it within the letter of the law?
However, when i found the problem i rang the Baxi technical helpline. They wouldn't talk to me unless i could give them a valid Corgi registration number. As it happens, my company does a lot of industrial gas installation so we are corgi registered and i was able to use that number and they were able to confirm my thinking that it was the circuit board that had failed.
Then when i rang the parts supplier, they also asked if i was corgi registered before they would talk to me about prices (though i ended up buying via the internet so a Corgi reg no. didn't matter)
The circuit board is entirely independand of the gas aspect of the bolier, so despite this, technically should i not have been able to buy the part and fit it within the letter of the law?