Messing with the telephone = !?"?!"?£$

[nikolaik]

Hi all

i need some advice - Muchas gracias!!

Heres what i did:

1. I bought some 2 pair telephone cable from TLC (http://www.tlc-direct.co.uk/Products/CAGPO4.html).
2. I dismantled my Master Telephone Socket and and pulled the wire out through the window. This is the the black BT line which drops down from the chimney, which comes from the telephone poles.
3. I connected this black line to my new 2 pair line OUTSIDE using'Gel Filled/Jelly Filled 2 Way Telephone Cable Connector Crimps'.(bought off ebay)
4. Ran the new 2 pair cable round the house into the kitchen (about 40m worth)
5. Connected an Extension Socket (bought from TLC) to the end of it.

Telephone works perfectly.
Broadband now reduced to 250k.

(broadband was working at 1mb or so before i made this change)

My broadband provider did a "DSL Status Check" and told me i have a
low rate adaptive Line Rate or a low Signal to Noise Ratio or
something. i cant remember exactly what they said. bottom line is that
something i have done is wrong.



Can anyone help? I'd like a course of action that would resolve this. Options include

1. junction box outside
2. putting a master socket before the 2 pair cable or
after it.
3. Replacing the 2 pair cable with something else.

Notes:

I realise i am not really supposed to touch the cable before the master socket. This however is not relevant to the problem imo.

I also realise having a BT engineer fix this would only cost about £100 but i would rather have a go myself.

One of the reasons i haven't yet resolved this is because i am looking for a increase in broadband speed. The broadband is actually being reduced by an automatic process which reviews the line hardware and only releases more bandwidth after 3 days. Therefore any change i make would result in a 3 day wait to see if anything happens. There are a potential 9 combinations of different things i could try. Thats nearly a month.


ANy help or suggestions greatly appeciated.

Thx
Nick

 

[rjm2k]

Do you no longer have a master socket, just the extension socket? I would have thought that you should put the master where the extension socket has been used?

Probably would have been easier to use a wireless router and phone.

 

[ironsidebod]

As above, fit the master socket and connect the extension wiring to the correct location in the master socket. On the extension wiring disconnect the orange (bell) wire if you're using modern phones, it causes interference that can lower the connection speeds on an adsl line.

 

[nikolaik]

the master socket was broken when i removed it. is there something in the master socket that's different to a normal extension socket?

just to confirm - the line from the outside goes like this:

black bt line > gel filled connectors > 40m of 2 pair cable > extension socket > broadband filter > telephone & router

fitting a master socket where currently i have an extension socket will help? I'll also have a look at the orange line - but wont that stop the ringing?

 

[rjm2k]

is there something in the master socket that's different to a normal extension socket?

Yes, that's why they have different names.

fitting a master socket where currently i have an extension socket will help?

Even if it doesn't, you need a master socket! You can buy them on Ebay, BT branded.

I'll also have a look at the orange line - but wont that stop the ringing?

Only on really old phones

 

[Sureitsoff?]

the master socket (if it is a modern NTE5) has a removeable faceplate that you are supposed to wire any extensions from. that way the master and its components arent affected, it also gives you a working socket if the extensions fail,

 

[Monkeh]

bottom line is that
something i have done is wrong.

Everything you have done is wrong.

Can anyone help? I'd like a course of action that would resolve this.

Reinstate the master socket correctly, fit a filtered faceplate to it, and run a phone-only extension round the house. Leave the modem at the master socket.

I also realise having a BT engineer fix this would only cost about £100 but i would rather have a go myself.

Plus the large fine, if they decide to still give you service after you tampered with their property.

One of the reasons i haven't yet resolved this is because i am looking for a increase in broadband speed. The broadband is actually being reduced by an automatic process which reviews the line hardware and only releases more bandwidth after 3 days. Therefore any change i make would result in a 3 day wait to see if anything happens. There are a potential 9 combinations of different things i could try. Thats nearly a month.

This is not actually how DSL training works. If you fix your busted line, the impact should be immediately obvious.

 

[nikolaik]

thanks for that..

i need the master socket and router in the new location at the end of the extension line.

doable?

 

[Monkeh]

thanks for that..

i need the master socket and router in the new location at the end of the extension line.

doable?

Yes. Going to have a guaranteed impact on your DSL? Yes.

Try and find an internal route, perhaps through the loft space. Consider leaving the master socket in the original location, placing the modem/router there, and running cat5e outside or via the loft to a switch elsewhere.

 

[djrock]

Is the cable you bought from tlc ran outdoors? e.g around the outside of the house?

 

[Monkeh]

Is the cable you bought from tlc ran outdoors?

Yes, he already said that.

Good point, that cable isn't really meant to be used outdoors. And you should not just leave the terminations open to the weather, gel filled or not.

 

[djrock]

Is the cable you bought from tlc ran outdoors?

Yes, he already said that.

Its not very clear if its ran on the outside of the house or inside.

 

[Monkeh]

Is the cable you bought from tlc ran outdoors?

Yes, he already said that.

Its not very clear if its ran on the outside of the house or inside.

40m of it, jointed outside? Logical conclusion.

 

[djrock]

Is the cable you bought from tlc ran outdoors?

Yes, he already said that.

Its not very clear if its ran on the outside of the house or inside.

40m of it, jointed outside? Logical conclusion.

Who knows? Just because its joined outside does not me the cable is being ran outside. He might have brought it back in again through the original entry hole. He might have a big house.

 

[nikolaik]

hi again



its jointed outside and i have it running round the house about 25m and into the kitchen through rendering and brick and behind a 3 plastered walls about another 15m.

what's affecting this line strength? temperature? distance?

i could reinstate a master socket at the original location and place the router there. i expect thats probably the best idea, but i'd really like to have the router at the end of the extension.

because this extension cable is outside for about 25m does that mean its useless?