Mira Element cartridge replacement problem

Joined
8 Dec 2022
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United Kingdom
Our shower started to take a long time to get hot and so I replaced the cartridge. (6yrs old) Having done this there's now a leak from the rear of the mixer. On removing the cartridge again I found that the O-ring was damaged. I swapped it for another O-ring but the same thing happened.

Has anyone successfully replaced the cartridge and would know what might be wrong?
 

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