mira platnium shower problem

Joined
6 Aug 2012
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Location
Merseyside
Country
United Kingdom
hi all, l have a mira platnium digi shower + when I turn it on, the water only trickles out
the head. to get it to work properly we have to turn the basin tap on to draw the water
up + it comes on eventually. it runs off a 13 year old combi. the installer fitted it under the shower tray. mira have been out but wont look at it until its moved from under the tray. any thoughts? would be appreciated thanks.
 
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