Multi point lock help - Yale Asgard type

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9 Sep 2024
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Hi all
Hope all are well!

I've been tearing my hair out with a new gearbox I bought for a yale asgard multi point lock.

Unfortunately, my old gearbox had the round door spindle block crack and so I bought a new 35mm yale asgard gearbox replacement.

I thought it would be a straight swap until I realised that the hooks in the multi point lock come out (droop or sag) on their own accord!

I have tried so many things to fix this like try just the gearbox with the top and bottom locks disconnected - this didn't work. A new euro cylinder which didn't work.

It seems as when I pull down the handle on the outside the hook stays in but when I turn the internal hands the hook comes out.

I bought the gearbox from here

I've also attached a small video of the issue.
Thank you everybody in advance

 
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