Hi,
I know very similar problems with Myson Apollo boilers have been discussed on here before but I'm still not sure what to do.
I moved into a house with a Myson Apollo 50B in the loft just over 2 years ago and straight away I took out British Gas HomeCare cover which included boiler cover and an annual boiler service (the previous owner also had this cover). I think the boiler had already been serviced shortly before I moved in so it wasn't until the summer that the boiler was serviced again. When it was serviced I mentioned that the pilot light went out every couple of days or so and asked if this was because it was draughty in the loft. I was told that was probably the reason and thought no more of it. The next winter the pilot light went out every couple of days or so again and once again I mentioned this to the engineer when the boiler was serviced last summer. Anyway the engineer for the second service was in a bad mood and very unhelpful generally (complete opposite to the engineer the previous year) so despite the minor issue of the pilot light going out every couple of days or so (sometimes would go a week or two without going out) I decided to cancel the British Gas HomeCare cover. I had planned to add Home Emergency cover to my home insurance instead but unfortunately I didn't get around to doing this and this winter the boiler has been going off every couple of hours when in use and relighting the pilot has become more tricky (sometimes starts on the first or second attempt but occasionally I've given up after 10 or so attempts - pilot is on until thumb is removed from the gas valve button after igniting).
I'm assuming I need to call out an engineer but any advice about what the problem is might be would be appreciated.
Thanks in advance for any replies...
Stu
I know very similar problems with Myson Apollo boilers have been discussed on here before but I'm still not sure what to do.
I moved into a house with a Myson Apollo 50B in the loft just over 2 years ago and straight away I took out British Gas HomeCare cover which included boiler cover and an annual boiler service (the previous owner also had this cover). I think the boiler had already been serviced shortly before I moved in so it wasn't until the summer that the boiler was serviced again. When it was serviced I mentioned that the pilot light went out every couple of days or so and asked if this was because it was draughty in the loft. I was told that was probably the reason and thought no more of it. The next winter the pilot light went out every couple of days or so again and once again I mentioned this to the engineer when the boiler was serviced last summer. Anyway the engineer for the second service was in a bad mood and very unhelpful generally (complete opposite to the engineer the previous year) so despite the minor issue of the pilot light going out every couple of days or so (sometimes would go a week or two without going out) I decided to cancel the British Gas HomeCare cover. I had planned to add Home Emergency cover to my home insurance instead but unfortunately I didn't get around to doing this and this winter the boiler has been going off every couple of hours when in use and relighting the pilot has become more tricky (sometimes starts on the first or second attempt but occasionally I've given up after 10 or so attempts - pilot is on until thumb is removed from the gas valve button after igniting).
I'm assuming I need to call out an engineer but any advice about what the problem is might be would be appreciated.
Thanks in advance for any replies...
Stu