Navien boiler - won't work with open vented system?

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2 Sep 2024
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Just had a new Navien system boiler installed to replace a very tired Worcster.
The existing system is open vented, but the Navien requires 1bar min to operate it says. When we specc'd the boiler, nowhere did it say that the system boiler (NCB-33LHWE) was not suitable for an open vented system. So, commissioning has ground to a halt.
Navien tech support were not very helpful, and suggested that this low pressure parameter could not be changed on this model, only on certain Combi models. That statement does not ring true with me.
Anyway, we have 0.4 bar pressure in the boiler. Does anyone know how to change the low pressure parameter? The book does not even mention it.
If we can't make that adjustment, then it looks like I'll have to go back to Navien to return the boiler and get a combi instead, or change the hot water cylinder. Bit of a nightmare either way as I have tenants moving on in 2 weeks! Any advice please?
 
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