neff freezer not freezing???

Joined
4 Jan 2014
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Location
Durham
Country
United Kingdom
hello I have a Neff fridge freezer and the freezer has just stopped freezing,,,fridge is ok but freezer is hardly working,,,alarm keeps going off,,,any ideas anyone???
 
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yes I think it is,,,it has a fan at the top of the freezer section,,,ive read a few of the stories below and shall try turning it off to defrost etc...
 

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