Hi everyone
We have a Neff S911F (E Nr S5555X0GB/79) dishwasher and it has stopped working. The water doesn't drain, and the display panel doesn't light up anymore, but oddly if you turn it on even though the display doesn't work, the dishwasher engages (with the door open!) and you can hear it trying to pump. I have followed instructions to clean out the filter and ensure that water can flow and this was all fairly clean. I then read somewhere that at the bottom left of the unit there is a red stopper that could get stuck in the wrong position due to a buildup, thus preventing the pump from working. I have pushed this up whilst the dishwasher is on and the sound it makes when trying to engage is slightly different (still a draining sound but it doesn't knock) but even leaving it with something pushing it up for over 5 minutes didn't help. I have also tried holding down the two buttons to reset it but it doesn't work. Does anyone have any idea what might be wrong with it, and a possible solution to get it working again?
We have a Neff S911F (E Nr S5555X0GB/79) dishwasher and it has stopped working. The water doesn't drain, and the display panel doesn't light up anymore, but oddly if you turn it on even though the display doesn't work, the dishwasher engages (with the door open!) and you can hear it trying to pump. I have followed instructions to clean out the filter and ensure that water can flow and this was all fairly clean. I then read somewhere that at the bottom left of the unit there is a red stopper that could get stuck in the wrong position due to a buildup, thus preventing the pump from working. I have pushed this up whilst the dishwasher is on and the sound it makes when trying to engage is slightly different (still a draining sound but it doesn't knock) but even leaving it with something pushing it up for over 5 minutes didn't help. I have also tried holding down the two buttons to reset it but it doesn't work. Does anyone have any idea what might be wrong with it, and a possible solution to get it working again?