I just installed a new Triton Cara electric shower. It was just a straight swap for the old electric shower. I installed and commisioned as per manufacturers instructions and the shower works correctly up untill the temperature knob goes past number 5, 1-5 work fine but when I turn to 6 it overheats, I hear a click and then it starts to go cold telling me the thermal cut out device is working but I dont know whats causing it to overheat in the first place. The flow is fine , stopcock and ballofix fully open, no blockages, electrical connections all seem fine. There was no problems with the previous shower (Triton Topaz) which was also installed by me using the same pipe and electrics . I just want to know if theres someway I dont know of to fix this before phoning Triton. Cheers
New Triton electric heater overheating
- Thread starter jordan1
- Start date
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Long time no see. 
Have you checked inlet filter clean ?
Have you checked inlet filter clean ?
Make sure it is because when first turning the stopcock or iso valves back on can shift scale then restrict the filter, That's why they always say flush the pipework.
At what number does it start getting warm/hot ?
Has it got a powerful flow at 1 and reduced flow higher the numbers ?
At what number does it start getting warm/hot ?
Has it got a powerful flow at 1 and reduced flow higher the numbers ?
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If you say it's useable up till 5 that tells me then you can have a warm/hot shower at about 4.
Shouldn't really be getting warm/hot at 4.
Flow problem, Double check filter and stopcock etc.
Just remove the mains pipe connection from the solenoid, Then useally easier to unscrew shower slide unit upwards and the filter is in base of the solenoid assembly.
Can be just as easy to remove the cable connections and do it rather than drop the shower through the bath etc.
Take you 10 mins.
Shouldn't really be getting warm/hot at 4.
Flow problem, Double check filter and stopcock etc.
Just remove the mains pipe connection from the solenoid, Then useally easier to unscrew shower slide unit upwards and the filter is in base of the solenoid assembly.
Can be just as easy to remove the cable connections and do it rather than drop the shower through the bath etc.
Take you 10 mins.
Then 6 it suddenly jumps to overheat, Could be a faulty flow valve.
Check filter etc if still same try with head off if still same call triton under warranty.
Check filter etc if still same try with head off if still same call triton under warranty.
seco services";p="2536230 said:Then 6 it suddenly jumps to overheat, Could be a faulty flow valve.
Check filter etc if still same try with head off if still same call triton under warranty.
No once you remove the mains inlet pipe the inlet filter is just inside the plastic pipe that your mains pipe connects to, you'll see it.
But cause useally you have no play on the mains pipe you have to slide the shower up off the mains pipe.
But cause useally you have no play on the mains pipe you have to slide the shower up off the mains pipe.
Yes the gauze filter comes out but only once you have removed the inlet pipe.
Bit like a filter on a toilet fill valve.
Bit like a filter on a toilet fill valve.
Remove the elbow from the plastic pipe you connected it to.
Have you not got the manual ?
Have you not got the manual ?
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