New vinyl tile floor

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EDIT: maybe this is best in tiling section, didn't think when posting. Mods move is you wish.


At work we have a brand new (November) Vinyl tile floor. The subfloor is timber construction, with plywood top. The size of the store is 3000sqft.

In places around the store, the tiles appear to be lifting at the edges in rows. One row has adjoining tile edges lifting together, forming a ridge and a black line. I'm guessing the rows are where the plywood sheets meet. I'm not sure if its because of the sheets moving up and down, or the plywood expanding / contracting. But the floor has started squeeking in one place.

The floor itself appears to have been quickly laid, because none of the corners of the tiles meet right, they are out by say 2-3mm in places (about 25-30cm tiles). It looks like they had a tight deadline to meet and they just threw the floor down.

I'm unsure about the nature of the subfloor, but the floor seems very stable for a wooden floor, and it can take us moving half-ton cages of stock about the place.

What would be involved in remedying this problem? It wont be long before its a H&S issue. Should the original contractors do this FOC? (Never met them, but they had to come and change one tile after a redundant lecky supply was removed, and a polish bloke turned up, hardly spoke any english)
 
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get the firm in who fitted it to see if they no the problem. The flooring may be under speced if running half ton loads over it.
 

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