Any help gratefully received... I have an unvented system, tow tow port valves and a pump. when the cylinder thermostat is of (0 degrees) the heating will work. When the cylinder thermostat is turned on the heating switches off ( boiler and pump). There is never in any case any hot water. The motorised port does not move but the pipe gets hot on both sides. The return pipe never gets hot. What is happeneing? Please help.