One of my BTLs had a blocked external drain a few weeks back. A local company came out and assessed what needed done. I agreed to the advised course of action. Work completed that day, think it took them ~1 hour. After a few days I hadn't received an invoice. I phoned the company and the guy essentially said along the lines of 'yeah my wife deals with that side of things, I'm sure she'll get round to it this week.' That was towards the end of April, however I've heard nothing since, no invoice received. They have my phone number and email address.
Legally in this sort of situation, am I obliged to contact them again to say 'no invoice received' or is the onus on them to chase it up? If I'm being honest, although it's not a large sum of money, it's not resting easy with me not paying and I'll likely contact them. However it's as if they've simply forgotten to invoice me.
Legally in this sort of situation, am I obliged to contact them again to say 'no invoice received' or is the onus on them to chase it up? If I'm being honest, although it's not a large sum of money, it's not resting easy with me not paying and I'll likely contact them. However it's as if they've simply forgotten to invoice me.
