...called out to a baxi duotec this monday. Customer reported a water leak over the weekend. Got there, checked the obvious, no leaks, boiler still pressurised.....opened up the boiler, fan full of water, gas valve full of water, not a drop inside the tray.......hmmm.
Checked the condensate run, not blocked but it ran into a square rainwater pipe........Asked a question about the heavey rain over the weekend......' Oh yes, water was pouring off the roof, drain pipe couldn't take it all.......'........customer couldn't belive we didn't fit none return valves on the condensate pipe.......doh. £300 quid repair.....
Checked the condensate run, not blocked but it ran into a square rainwater pipe........Asked a question about the heavey rain over the weekend......' Oh yes, water was pouring off the roof, drain pipe couldn't take it all.......'........customer couldn't belive we didn't fit none return valves on the condensate pipe.......doh. £300 quid repair.....