Now TV box

[DaveHerns]

Bought a Now TV box to make my bedroom TV a Smart TV and for Catch Up facilities. I have Sky TV and Sky Broadband. Can't get the Now TV box to let me sign in. I've input my Sky ID which is my AOL email address . Input my AOL password as the password on the Now TV box. All I get is the message - something is wrong and we're working on it. Never get any further. Infuriates me there is no customer phone in help line. Any ideas? Can I not have Now TV while I have Sky TV? Shall I set up a new email account under a different name? Would it still accept my bank details in my name. Or shall I throw it away? Please answer in non high tech terms as I'm a technophobe ! Thanks.

 

[rsgaz]

Input my AOL password as the password on the Now TV box.

You need to input your Sky ID password, not the AOL one.

 

[Mottie]

You shouldn't need to 'sign in' to it for catch-up services.

If, as a Sky to customer, you're are trying to use it to view your current Sky package on another TV, the simple answer is that you can't! You can only watch your packages via Sky Go on a pc/laptop/iPad etc . The reason for that is simple - it's so that you can't give your now tv box to anyone else for them to watch Sky on it using your login details for free!

 

[DaveHerns]

I don't seem to have a Sky ID password, I think I have a PIN number, is that it? No, I'm not trying to do what Motman suggests, way too advanced for me.

 

[rsgaz]

I think I have a PIN number, is that it?

Not if it's the PIN you put in your Sky box to pay for movies, no. Go here...

http://www.nowtv.com/

And try and sign in with it, if not just click forgotten password and make a new one. Then type it into your NowTV box.

 

[DaveHerns]

New password, reset the box (poke a pin in the hole in the back) wait hours while it was linking and it seems to be working. Only took me a month !