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17 Apr 2020
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We have no hot water and it sounds as if the boiler is failing to ignite (when the timer turns the boiler on for hot water we just get a repetitive pinging/banging noise and only lukewarm water, while the heating system is fine). We did not have this problem until 2 days ago. Before that, everything worked perfectly, without any pinging/banging noise.

I only moved to the property 6 weeks ago and know nothing about the hot water system.

Any suggestions on how to rectify the situation would be very welcome.

TIA,
Andy
 
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What boiler and type of system do you have?
Suspect you have gravity hot water and pumped heating. Do you have water in the header tank?
Some pictures may help. Have you bought the house or are you renting? If the latter, speak to your landlord/agent.
If the former, speak to your solicitor and get professional help, keeping bills for any claim from vendors.
 

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