- Joined
- 13 Sep 2018
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We have had a new boiler installed by a very reputable company (at least going by the checkatrade reviews), but we have a number of outstanding issues. One issue is that they had to drill a new vent hole. The old vent hole has been bricked up on the outside wall, and completed very well, but on further investigation at the top of the new boiler, no attempt has been made to fill the inside wall. The cavity looks to have had the insulation material moved across in to it, but the inner wall has an approx 100mm diameter hole remaining, together with an unsealed gap to the dry lining. Although the installers have said they will rectify this whilst doing another visit, my concerns are that if I had not got on a step stool to look we would not have been aware of this. Is it safe to be left like this from a fume point of view, and even a fire safety point? Also if a job is completed and left like this, does this look like work that has been completed by a professional company that to quote their website is 'obsessive about quality'.