Old British Gas Up2 thermostat doesn’t turn off heating

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Hi,

I have British Gas thermostat UP2 for 10years, worked very well. I turned heating on yesterday as it was a bit cold. The hot water is in timer , but the heating advance and once button didn’t work , only select the ON button, the light is on and heating comes . But the heating won’t turn off even I select the off . Anyone can help me please?
Thank you
 
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you will have a 3port valve (Y plan) or 2 x 2port valves (S plan ) post pics of what you have probably next to the HW cylinder
Thank you @ianmcd
I still couldn’t figure out which one is thatvalve .
 

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On the pipework, usually around where the pump and pipework is (as suggested usually next to the hw cylinder), would look like one of these.

th
th
 
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Hi,

I have British Gas thermostat UP2 for 10years, worked very well. I turned heating on yesterday as it was a bit cold. The hot water is in timer , but the heating advance and once button didn’t work , only select the ON button, the light is on and heating comes . But the heating won’t turn off even I select the off . Anyone can help me please?
Thank you
Hi Delia, I'm facing the same problem. If you managed to solve it, can you please let me know how, thanks.
 

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