Orange mobile phone.

Joined
3 Jan 2011
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Location
Norfolk
Country
United Kingdom
I was given an HTC phone on Orange network about a year ago, so bought new Orange PAYG sim card at the time. Dont use it that much, topped it up twice so far, but when I tried to top-up again on line today on orange website from my PC, I get message that the mobile number is invalid! I repeated this three times, same result. Anyone able to advise me why this should be please? I am a bit mystified!
 
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If you don't use the phone for a certain period then the number is deleted!

Phone Orange they might reactivate it again.
 
AlanE, thankyou, I thought phone numbers lasted forever! I shall call them on 150, their general inquiry number I think.
 
AlanE, the odd thing is, there is £2 credit left on it, and I just made a call from it, no problem. Makes me think the number is still valid, although their website states otherwise.
 
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I had about £30 on my old Cellnet payg, they disconnected it as it was really a phone only used when abroad.
They reconnected it & gave me extra credit.
I have an Orange PAYG not used for about 2 years, it had money on it, I also have about £20 of top up vouchers.
I suppose I will get it sorted eventually, easy come///easy go.
 

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