output for a Gainsborough Diplomat Power Shower Transformer

[albo2002]

My thermostatic power shower has stopped working and the plumber has said I need a new transformer as the old one has become damaged.

All I need to do is find out the voltage output of the transformer.

I rang up Gainsborough and they said the output is 15v. Two electrical shops near me have said that that is a very odd figure and have disputed it.

So I logged on here: http://www.shower-spares.co.uk/gainsborough/diplomat_thermostatic.htm

and it says the output is both 12v and 14v!

Anyone know what the real voltage is?

Also, if I buy the transformer via Gainsborough it will cost £115. Yet if I get it from the local electric shop it's about £4. Why the massive difference?

 

[kevplumb]

you would be better off posting this in the sparks forum

 

[albo2002]

when you say sparks - is that electrics or appliances? Or something else

 

[jgassman]

Did anyone ever confirm the output of the transformer? I have exactly the same problem and £124 for a new transformer is outrageous. Whether it is 12 or 14v doesn't make much difference, but is it AC or rectified to DC? The motor has a + mark on one terminal which makes me think it is rectified.