Parquet Flooring Problem & Refit - Advice Needed -

[GeddyMortgage]

Hi there, looking for a bit of advice and guidance on this one on next steps etc.

For a bit of background, we had a engineered wood tongue & groove parquet floor fitted back in September and since then it's just felt weird to walk over, it creaks and pops, has some bounce in parts of it and has got worse month on month to the point now where we're seeking if a repair is possible, or more likely rip it out and have it done again.

With regards to installation steps; this was installed on a ground floor floating floor (floorboards) and they went over the top of the floorboards with a 9mm plywood and used a nailgun (with special threaded nails they said) to fix the plywood directly to the floorboards, the parquet flooring was then glued directly atop the 9mm plywood.

The original company have disappeared so can't get them back to take a look at this but given that its continued to worsen I have had 2 other companies come take a look, both felt it's a very poor fitting job, the flooring is largely out of level, and both think it needs ripping back to floorboards and starting again. Which is a shame but i've come to terms with, that said given what happened last time with such a poor fit i'm naturally super sensitive about it being done correctly this time and this not happening again, my issue is each of the companies that have come have give me different information on their approach and im wondering which is right?


:-Company A said there should be a layer of foam/glue between the plywood and the floorboards oppose to only being nailed/screwed in. They said this prevents the plywood from following the undulations of the floorboards and helps keep the plywood solid.

:-Company B said they'd absolutely never do that when I asked about that step in particular, and said only screwing plywood to floorboards is the correct approach.

:-Company A said screed to level is better for concrete floors and less useful when going over the plywood and said it adds alot of stress and weight to the floor and would need 7 days for it to cure before laying flooring on it,
:-Company B said you'd definitely want to screed ontop of the plywood to get rid of the dips and troughs and only need to wait 24hrs before laying flooring on it.



Which one seems to be talking more sense here? and is there anything else that sounds alarming? I'm probably just being hyper sensitive but as its a few grand for re-work i want to absolutely make sure im picking the right guys here.

thanks so much,

Geddy

 

[Wayners]

Pick the company that your gut tells you will be the best.
Each company has different options based on experience. This is common in building work and life.
You know which one you liked the most. Book them in.

 

[crazydaze]

In

Hi there, looking for a bit of advice and guidance on this one on next steps etc.

For a bit of background, we had a engineered wood tongue & groove parquet floor fitted back in September and since then it's just felt weird to walk over, it creaks and pops, has some bounce in parts of it and has got worse month on month to the point now where we're seeking if a repair is possible, or more likely rip it out and have it done again.

With regards to installation steps; this was installed on a ground floor floating floor (floorboards) and they went over the top of the floorboards with a 9mm plywood and used a nailgun (with special threaded nails they said) to fix the plywood directly to the floorboards, the parquet flooring was then glued directly atop the 9mm plywood.

The original company have disappeared so can't get them back to take a look at this but given that its continued to worsen I have had 2 other companies come take a look, both felt it's a very poor fitting job, the flooring is largely out of level, and both think it needs ripping back to floorboards and starting again. Which is a shame but i've come to terms with, that said given what happened last time with such a poor fit i'm naturally super sensitive about it being done correctly this time and this not happening again, my issue is each of the companies that have come have give me different information on their approach and im wondering which is right?


:-Company A said there should be a layer of foam/glue between the plywood and the floorboards oppose to only being nailed/screwed in. They said this prevents the plywood from following the undulations of the floorboards and helps keep the plywood solid.

:-Company B said they'd absolutely never do that when I asked about that step in particular, and said only screwing plywood to floorboards is the correct approach.

:-Company A said screed to level is better for concrete floors and less useful when going over the plywood and said it adds alot of stress and weight to the floor and would need 7 days for it to cure before laying flooring on it,
:-Company B said you'd definitely want to screed ontop of the plywood to get rid of the dips and troughs and only need to wait 24hrs before laying flooring on it.



Which one seems to be talking more sense here? and is there anything else that sounds alarming? I'm probably just being hyper sensitive but as its a few grand for re-work i want to absolutely make sure im picking the right guys here.

thanks so much,

Geddy

Company B is talking sense.