Hi Guys
**Before I start, please feel free to reply as if I'm 5 years old, I'm a new homeowner and know next to nothing about plumbing and heating**
Hoping someone can help, after a quick google it seems a few questions in the past have been asked about this product.
To summarise what could otherwise be quite a long story:
- I have a unit in the kitchen near the boiler than controls hot water and central heating.
- Hot water was set to come on, on a timer, twice a day, central heating was off.
- Hot water stopped working all of a sudden.
- Was told it was the motorised valve near the hot water tank (upstairs) that was broken, so replaced it (Myson ACT 322 Mid Position Actuator)
- Fixed nothing, as I can now only get hot water by switching the central heating on, the actuator isn't being told what to do by whatever needs to tell it what to do.
- Took the Myson valve off, as it was getting ridiculously hot.
- I'm now being told it could be the hot water thermostat (Potterton PTT2) that is broken, and replacing it will help fix the actuator valve too.
- Potterton have told me product is obsolete and they never made a direct replacement. They also told me best course of action is to 'get a new boiler system' - the boiler itself was replaced just 3 years ago, and doesnt seem to have any issues.
I'm now having to manually switch the actuator valve myself when i want to flick between hot water and/or central heating, and always have to have the heating thermostat (located downstairs) switched on to get any hot water at all. Not ideal.
So two questions:
- Is replacing the PTT2 the right course of action?
- If so, do I replace it with a cyclinder stat with a bi metallic sensor (I believe that is the type the PTT2 was).
Any help would be appreciated, happy to give more info if what I've said doesn't cover it.
**Before I start, please feel free to reply as if I'm 5 years old, I'm a new homeowner and know next to nothing about plumbing and heating**
Hoping someone can help, after a quick google it seems a few questions in the past have been asked about this product.
To summarise what could otherwise be quite a long story:
- I have a unit in the kitchen near the boiler than controls hot water and central heating.
- Hot water was set to come on, on a timer, twice a day, central heating was off.
- Hot water stopped working all of a sudden.
- Was told it was the motorised valve near the hot water tank (upstairs) that was broken, so replaced it (Myson ACT 322 Mid Position Actuator)
- Fixed nothing, as I can now only get hot water by switching the central heating on, the actuator isn't being told what to do by whatever needs to tell it what to do.
- Took the Myson valve off, as it was getting ridiculously hot.
- I'm now being told it could be the hot water thermostat (Potterton PTT2) that is broken, and replacing it will help fix the actuator valve too.
- Potterton have told me product is obsolete and they never made a direct replacement. They also told me best course of action is to 'get a new boiler system' - the boiler itself was replaced just 3 years ago, and doesnt seem to have any issues.
I'm now having to manually switch the actuator valve myself when i want to flick between hot water and/or central heating, and always have to have the heating thermostat (located downstairs) switched on to get any hot water at all. Not ideal.
So two questions:
- Is replacing the PTT2 the right course of action?
- If so, do I replace it with a cyclinder stat with a bi metallic sensor (I believe that is the type the PTT2 was).
Any help would be appreciated, happy to give more info if what I've said doesn't cover it.
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