Hope someone could help. I have a Potterton Suprema 40 boiler and last winter it started playing up, it would keep tripping out and we had to keep resetting it. This reset would only sort the problem for 5 minutes sometimes before it would trip out again. We got the boiler serviced and between the service and us not needing the central heating on again it seemed to be fine (this was for about a month).
We have had the central heating on again now for a few weeks and unfortunately the problem has come back (weirdly this problem only happens when using the central heating, it didn't do it at all when we only needed hot water).
If we were clever then we should have taken out a contract a few months ago and got it looked at under that but I am thinking that we may not get away with taking out a contract now and then logging the problem, so I am thinking that I may use a fixed price repair.
Anyway, I just wondered what people experiences were with fixed price repair services - Heateam are quite a bit more expensive then British Gas, but BG maybe don't have a great reputation? Any help or advice would be appreciated.
Thanks.
D
We have had the central heating on again now for a few weeks and unfortunately the problem has come back (weirdly this problem only happens when using the central heating, it didn't do it at all when we only needed hot water).
If we were clever then we should have taken out a contract a few months ago and got it looked at under that but I am thinking that we may not get away with taking out a contract now and then logging the problem, so I am thinking that I may use a fixed price repair.
Anyway, I just wondered what people experiences were with fixed price repair services - Heateam are quite a bit more expensive then British Gas, but BG maybe don't have a great reputation? Any help or advice would be appreciated.
Thanks.
D