Problem with heatmiser thermostats losing connection.

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23 Apr 2023
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I'm a civilian not a professional so be gentle !

Our heating system is controlled by 6, V1.0 mains Heatmiser thermostats.

Our problem started about 6 months ago and coincided with leak we had from the bathroom that caused a power outage

Two of the thermostats completely blacked out . We changed one with a new V.2 and it works fine

The thing is, the other one occasional comes back to life. Now a third one has started playing up. Completely went blank , but occasionally comes back to life.

I read the problem can be with the RF signal , so I bought a Neo Plug which I believe boosts the signal. No difference !

I have tried rebooting the Neo Hub. - No difference.

As the problem occurred after a power cut , I tried turning off the fuse to the thermostats as a reboot, and now I have a fourth thermostat that has gone blank

Heatmiser wont help as we have had the system for over 5 years and the installer is useless in coming back to me, even though I'm willing to pay

Thanks in advance
 
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