Red Quarry Tiles - Grout Hazing

[chuckalicious]

Hi all, I have had the following tiles laid by a tiler

http://www.wickes.co.uk/red-quarry-floor-tiles/invt/166173/

He left on Friday with the plan of coming back on Monday. He spent much of Friday cleaning the tiles, wiping and mopping them (my wife saw him do this)

When I got home on friday night the tiles were really hazy and white so I texted the tiler and asked if they could do with another clean as I was concerned with staining. He said it'd be a good idea.

I have scrubbed the tiles and mopped with plenty of clean water numerous times and it is not helping.

I am worried that the tiles are now ruined. I supplied the tiles however I sent the same link above to him for the quote and also he checked them over before laying. at no point was sealing mentioned.

Should this stuff lift? I really don't want to have to fight the tiler, or end up with a ruined floor. My only comfort is that as it's a Bank Holiday until Wed I can cancel the cheque if he refuses to rectify (he asked to be paid on Friday and as he was technically finished laying the floor). That's a last resort of course.

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• chuckalicious
• 2 Jun 2012
• 1

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• chuckalicious
• 2 Jun 2012
• 1

 

[tpt]

dont worry, its perfectly normal. buff them with a dry cloth, it will come off. its just grout dust.
if you really fail getting it off you can use either hg extra or ltp grout film remover which is a mild acid.

You should seal the tiles (and the grout) when your finished

 

[chuckalicious]

That's a relief. Note that the tiles are slightly textured which I don't think is helping.

I will try a dry cloth although I'd have thought a wet scouring pad (non metallic) would have taken it off.

Lastly, is this something you'd expect the tiler to do?

 

[chuckalicious]

Tried a dry cloth/sponge/scourer and hasn't made the blindest bit of difference

 

[tpt]

ok you probably do need a grout film remover then. but if you mention it to your tiler i'd certainly expect that they would sort it out for you

 

[chuckalicious]

S'all good. Tiler was back today and we only needed to mention out concern and he went out and got some grout remover and did a fantastic job of cleaning up the tiles. Very pleased.

Thanks for easing the worry over the weekend tho.

 

[tpt]

no problem. it used to be a common thing.

glad your tiler dealt with it well. nice to hear good things about tilers on here!

 

[chuckalicious]

I thought it would be worth uploading a pic of the cleaned and sealed floor, in case anyone else was considering buying these tiles from Wickes, or if they were worried by grout staining. I have to say I love this floor!

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• chuckalicious
• 7 Jun 2012
• 1