Hi all,
I was wondering if anyone can shed any light on a fault with the above mentioned boiler.
The boiler was fitted just under 3 years ago, after 4 months it developed a fault (E4 code) Technician came out and replaced Ignition Transformer, all ok for about 3-4 months then it developed a shuddering noise for 1-2 seconds when starting up, we had several visits by Broag technicians who kept saying the Air/Gas mixture was incorrect, they would then adjust it, noise would re-appear after a few weeks, mixture would be adjusted again and so on..........when I questioned why the mixture kept going out of its parameters no-one would give reason, then they changed Gas regulator valve..............boiler fine for a while until colder weather and then noise has re-appeared, but fed up with complaining about it.
But tonight a new fault has occured, fault code E10 is showing and this has also tripped the electricity, attempted to reset boiler but fault is still present.
Contacted Broag tonight but we need to ring back tomorow as they say the warrany has run out, which I realise..........but surely we shouldnt have had so many faults with this boiler???
Sorry to have a long winded rant, but has anyone had any issues with this fault code (E10)?
And am I being unreasonable for expecting someone to look at it with some sort of goodwill involved?
Glen
I was wondering if anyone can shed any light on a fault with the above mentioned boiler.
The boiler was fitted just under 3 years ago, after 4 months it developed a fault (E4 code) Technician came out and replaced Ignition Transformer, all ok for about 3-4 months then it developed a shuddering noise for 1-2 seconds when starting up, we had several visits by Broag technicians who kept saying the Air/Gas mixture was incorrect, they would then adjust it, noise would re-appear after a few weeks, mixture would be adjusted again and so on..........when I questioned why the mixture kept going out of its parameters no-one would give reason, then they changed Gas regulator valve..............boiler fine for a while until colder weather and then noise has re-appeared, but fed up with complaining about it.
But tonight a new fault has occured, fault code E10 is showing and this has also tripped the electricity, attempted to reset boiler but fault is still present.
Contacted Broag tonight but we need to ring back tomorow as they say the warrany has run out, which I realise..........but surely we shouldnt have had so many faults with this boiler???
Sorry to have a long winded rant, but has anyone had any issues with this fault code (E10)?
And am I being unreasonable for expecting someone to look at it with some sort of goodwill involved?
Glen
