Recently purchased an ash table from a local retailer.
When it arrived, I noted that there was glue on the wood; this seems to have occurred when the manufacturers stuck in the granite centrepiece and the glue obviously hadnt dried before moving it. There is thus a small film of dried glue above on top of the lacquer (about 8cm by 0.5cm - not huge).
Naturally I am trying to get retailer to supply an alternative table but this is proving to be a long wait as they are imported from the Far East. They have offered to come round and try and repair themselves, and apply some finishing oil and see how that comes out.
Because of the delay I am tempted to try and negotiate a discount and try and repair myself (or get a furniture repairer to do it). Is this an easy job to do or shall I let the retailer take the risk? (though ultimately wait longer for my table!)
When it arrived, I noted that there was glue on the wood; this seems to have occurred when the manufacturers stuck in the granite centrepiece and the glue obviously hadnt dried before moving it. There is thus a small film of dried glue above on top of the lacquer (about 8cm by 0.5cm - not huge).
Naturally I am trying to get retailer to supply an alternative table but this is proving to be a long wait as they are imported from the Far East. They have offered to come round and try and repair themselves, and apply some finishing oil and see how that comes out.
Because of the delay I am tempted to try and negotiate a discount and try and repair myself (or get a furniture repairer to do it). Is this an easy job to do or shall I let the retailer take the risk? (though ultimately wait longer for my table!)