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- 21 Nov 2004
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The toilet in my cloakroom is becoming very difficult to flush. As we don't much like the suite we decided to spend on replacement rather than repair.
Following general advice (haven't found anyone who can recommend me a plumber), rather than use yellow pages I went to the institute of plumbers website and put in my postcode (Oxfordshire) and got three hits.
I phoned all three and got answering machines for two and a receptionist for the third.
I left messages at the first two but they never phoned back.
Question: how can you get 3 quotes (as is usually recommended) if they won't phone back? Should I try elsewhere (e.g. yellow pages) and if so, how can I ensure getting someone good rather than a cowboy.
The one I did get through to suggested that for fitting my own purchased suite (I haven't decided whether or not to do this yet) they wouldn't give a fixed quote but would do it on an hourly basis, it would take about half a day and would be £48 per hour + VAT.
I have no idea if this is a reasonable hourly rate or if half a day is reasonable (assuming no problems) but one or two people have suggested an hourly rate of more like £15 (which sounds more like a cowboy rate to me) and much less than half a day.
Question: can anyone advise if the rate (for Oxfordshire) and time sound reasonable? (do you pay a premium for going for an AIPHE plumber?)
Many thanks in advance for any replies (PS I have spent some time searching the forum first but still then felt the need to ask).
Following general advice (haven't found anyone who can recommend me a plumber), rather than use yellow pages I went to the institute of plumbers website and put in my postcode (Oxfordshire) and got three hits.
I phoned all three and got answering machines for two and a receptionist for the third.
I left messages at the first two but they never phoned back.
Question: how can you get 3 quotes (as is usually recommended) if they won't phone back? Should I try elsewhere (e.g. yellow pages) and if so, how can I ensure getting someone good rather than a cowboy.
The one I did get through to suggested that for fitting my own purchased suite (I haven't decided whether or not to do this yet) they wouldn't give a fixed quote but would do it on an hourly basis, it would take about half a day and would be £48 per hour + VAT.
I have no idea if this is a reasonable hourly rate or if half a day is reasonable (assuming no problems) but one or two people have suggested an hourly rate of more like £15 (which sounds more like a cowboy rate to me) and much less than half a day.
Question: can anyone advise if the rate (for Oxfordshire) and time sound reasonable? (do you pay a premium for going for an AIPHE plumber?)
Many thanks in advance for any replies (PS I have spent some time searching the forum first but still then felt the need to ask).