A couple of years ago I had my ancient and hideous kitchen worktops replaced. Folks here recommended Duropal, so I was happy when that was the range offered by the kitchen fitter.
Unfortunately, the surface seems very soft and vulnerable to damage. We really wanted a glossy black imitation marble finish, and were very happy with it at first, but now is completely covered with a network of tiny scratches, which doesn't look great.
It gets very light use – no children here, and we don’t cook often. It’s really just setting cups and plates and things on it which seems to have had such a bad effect.
I emailed Duropal to ask if there was anything we could do, but there response was “Please be advised that scratches on laminate worktops are caused by mechanical means and it is not possible to restore the worktop surface finish.” Helpfully, they went on to say if we weren’t satisfied “please can you register your complaint with the company you have exchanged monies with in the first instance.”
Anything I can do to restore/protect the surface?
Thanks
Unfortunately, the surface seems very soft and vulnerable to damage. We really wanted a glossy black imitation marble finish, and were very happy with it at first, but now is completely covered with a network of tiny scratches, which doesn't look great.
It gets very light use – no children here, and we don’t cook often. It’s really just setting cups and plates and things on it which seems to have had such a bad effect.
I emailed Duropal to ask if there was anything we could do, but there response was “Please be advised that scratches on laminate worktops are caused by mechanical means and it is not possible to restore the worktop surface finish.” Helpfully, they went on to say if we weren’t satisfied “please can you register your complaint with the company you have exchanged monies with in the first instance.”
Anything I can do to restore/protect the surface?
Thanks