BAAN 12 FRIDGE/FREEZER
The process of reversing the doors was fairly straightforward swapping and reversing pieces from one side to the other using the sparse diagram instructions (non written) which came with the product.
However on preparing to reattach the freezer door to its new place when you screw in the 3 screws through the hinge holes and into the holes within the actual white frame of the freezer there is not a full tightening grip contact with the plastic-thats because its just the white plastic.
There is no contact material/metal plate behind or within the white plastic for the screws to grip onto so when attached the door is loose and after very little use this will sag and hang off. I cannot leave the freezer door like that.
On the side the door was removed from on inspection into the previous screw holes there is metal and white in the ridges where the screws were removed - a metal contact plate must lie behind the frame for the screws to attach to and give a stable hold , but it is only on this side! Is this a design fault or default or is something missing, I called Indesit.
It is 2 months old and still under the so called 'labour, parts and call out free' waranty guarantee by Indesit for 12 months however calling the 0844 number provided by Indesit proved worthless.
On explaining the problem , I was told an engineer can come out and reverse the doors at a £60 charge. I explained I didnt need an engineer as I can reverse them myself and if an engineer did come out it as it stands their is no attachment material behind the frame for the screws and it the door would still not be fully stable.
I was trying to ask if this was the design or a design fault or is a piece missing? To attach a piece would mean disassembling the whole unit and not a DIY solution? ...I was put through to the spare parts dept and asked if I want to buy a part (buy as its not under the warranty) to which I exlained the 'part' would be the frame ?
So no answer came but lots of offers to buy parts or services and the statement 'I'm not an engineer' came on my querying if all the Indesits BAAN 12s come this way?.
I was told to return the product to Argos and I asked if I did get a replacement (which is over the 28 days return policy now anyway and I have no way of transporting it), would the same problem be on the new one anyway? Its impossible to know without removing the front cover...so there is no answer or anyone able to answer at Indesit.
Good luck to others if your attempting to reverse hope you dont have this problem too? But it seems the reversable doors on my product is just a fantasy... not a reality.
These reviews I found confirms my experience and gave me more info, thank you ...
http://www.which.co.uk/home-and-gar...idge-freezers/indesit-ban12nf/customer-views/
http://www.reevoo.com/p/indesit-ban12#review_772779
Confirmed purchaser
Score 5.0/10 Good points:Cheap, good storage, although Baan13* range has a bigger freezer Bad points:The build quality is poor. Having switched the door hinge the bottom hinge is loose and I cannot tighten the base pin. The engineer said this was typical for the model. Build Quality 3.0
Design 5.0
Capacity 7.0
Energy consumption 8.0
Value for money 5.0
Overall rating 5.0
Was this review helpful? Yes |No 16 of 16 people found this review helpful Confirmed purchase:
30 Jun 200