B
Bamber gaspipe
Have just installed this fire, it won`t ignite via piezo ignition, lights o.k with taper/match etc but won`t have it using normal knob. Checked spark which is present , distance correct, burner pressure is correct after lighting manually, everything checks out, checked for blockages, can`t find reason why it won`t ignite, have phoned Rob Willey to send out Engineer but have I missed something? It`s a Firecharm Living flame by the way.. I have referred it back to the manufacturer for a faulty piezo..any thoughts?