Ruined porcelain tiles !!!!

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hi all just had new tiles fitted in And they seem to have been stained by this cleaner my mum used absolutely gutted is there any remedy literally been a few weeks :(

See pic just in front of bottle - wavy looking patterns in lighter shade to the tile

http://www.valleyfloors.co.uk/product/essential-60x60-ivory/
 

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It doesn't cleArly say porcelain tiles - is this the mistake??

Also she diluted - it says you don't need to!!

Any remedy?? :(
 

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Have you still got the boxes or product info from those tiles- they're not described on the website as glazed, if it doesn't say glazed on the box then you've learned a hard lesson. No idea what the long term damage will be (probably nothing critical as long as the right adhesive has been used), if you can't live with the look of it you'll have to retile.

If it does say glazed on the box then something isn't fit for purpose- I'd be having a chat with the tile supplier first off, followed by Trading Standards.

Oh yes, regarding that cleaner. Diluting it is an option so that's not the problem. Question is, of course, did your mum use as directed (ie wipe on and wipe off) or did she hit it with a scrubbing brush?
 
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Hello she didn't scrub simple wipe on wipe off

But the tiles are "Matt" finish not polish (didn't buy these as too slippery for kitchen) so guessing that means unglazed ??

Still can't believe it would stain the tile tho :(
 
Well good for her following the instructions on the bottle. And shame on you, getting your dear old Mum to clean your kitchen floor :)

Matt doesn't necessarily mean unglazed but it really really depends on what it says on the box of tiles (or the info leaflet with them). I'm no tile expert but I have seen some that look as if the pattern has been printed on with an inkjet, it worries me that the pattern would scuff off in a heartbeat.

I don't really like super shiny tiles (bit like having a black car, one speck of dust or one slightly off level screams at you) but modern cleaning materials can contain quite aggressive chemicals. It does say on the bottle 'test in an inconspicuous area first'. I'm very lazy, keep looking at miracle oven cleaners but when you get to the small print they all tell you not to use on enamel. Which is what cheap ovens are made of. So back to the Flash and the elbow grease :)

Don't think it has stained the tile, more like washed some of the pattern off. You'd get a similar effect if you use Jif (if it still exists) on an enamel bath- the particles of whatever that were in it will take the top off the enamel in no time and leave you with a nasty rough bath that can't be cleaned.

Got to say, valley floors' website is a bit useless. No info on how thick the tiles are, what adhesive or grout (waterproof or not) is required, no clue as to where they're made. Mind, Topps' website isn't a lot better but at least they give you a price. They're both a bit like estate agents' descriptions- you have to look for the words that aren't there!

I'm fairly certain it is an aesthetics thing only- the floor will still function as a floor. Please don't paint the tiles (there's a really annoying advert playing in Toolstation at the moment advertising some miracle paint- picture shows a closeup of someone putting this paint on a tiled wall and it looks absolutely dreadful). If you can find anything from the tile packaging or from Valley Floors that says your tiles are glazed then they've got a case to answer, if not then put it down to experience and move on. As for remedies- forget it.

PS Have you noticed how many shopping centres have highly polished glazed walkways? Yes they're slippery WHEN WET so don't chuck water around the place and you'll be fine.
 
Lol tbf it was also dos polish didn't look as good

Yes may be a case of lesson learned :(

I've been meaning to buy a box of spare tbh so when I do I shall share details of packaging
 
Tile can be given an Matt glaze or they can be a fully vitrified matt finish. Its very doubtful that the tiles are damaged or faulty

The white sweeping marks follow from one tile to the next. I think what you have is a grout residue that hasn't been cleaned off sufficiently. The light marks may have occurred either during or after the grouting by either pressing the grout float down a little harder, or applying more pressure in that area when the tiles were being cleaned. If you have any spare tiles, loose lay one on the floor. If its lighter, then the lighter marks are "clean" bits and the rest of the floor needs attention. If this is the case, no matter what normal household cleaners you use, it will look clean when wet and dry up again looking off coloured. The residue if no taken off will set on the surface. so you need a solution that will breakdown the cement.

Try a bottle of this:
http://www.ltp-online.co.uk/prod/ltp-grout-stain-remover

Others are available from sheds but this is the best one I've used. If you can't wait for them to post it and decide to buy local, you need to ask for a cement or grout film remover.

Mop it over the floor, leave it for 15-20 minutes, mop it again, scrub the living daylights out of it (or get your mum to do it ;)) rinse it with clear water and "hopefully" it will be fixed.

Let us know how it goes.
 
Hi Paul it's definitely from the dettol tiles were grouted months ago

And been mopped with flash 4-5 times no issue

Just after the dettol mistake it stained them....
 
If you see the pic the waves looking spill is definitely from the dettol
 

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