Samsung fridge freezer

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Samsung side by side fridge; freezer is not producing cubes.Not the icemaker model...just two trays; have set temp in midrange, as advised.

MikeTgt[/list][/code][/i]
 
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does it have an electronic display with the temperature on the doors??
my first thought is to turn it to a cooler setting
 
Hi big all

The electronic display has a range of from -25 to 14 C. I set it at the lowest but over 3 hours there was still no ice. Note, the unit is a week old so I could be doing something wrong with the setting. When I got in touch with the store today, they said that I should set it at -19 for a few hours. There was no ice. I have contacted them again and they will send someone from the manufacturer.
 
yes if its only a week old then yes let them sort it -19 and +2to 6 is correct
 
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