Samsung washing machine knocking noise

[nellymc]

Hi all
I have a Samsung WW90T936DSX washing machine. Recently it has started making a knocking noise during its spin cycle. It sounds like some plastic being hit off something and coming through the drum.
I have a small video of it but don't know how to upload here.

Any thoughts?
Thanks

 

[jj4091]

If you spin the drum by hand can you hear anything making a noise. Could be a bra wire or some other foreign body got through between the inner and outer drums.

 

[nellymc]

Thanks.
Nothing when I spin by hand. Might take the top off to see if therebis anything loose inside.
I have tried lifting the drum to see if it might be the bearings but it doesn't seem to have much play. It does go back and forth quite easily though.

 

[pto]

spider

 

[jj4091]

Depending on how far you go with your investigation these 2 documents might help
https://almade.es/wp-content/uploads/2021/11/EXPLORADOR-WW90T936DSH_S3_EV.pdf. https://objects.icecat.biz/objects/mmo_87050793_1630397705_64_10689.pdf

 

[Deluks]

Mine did that. I bought a new one.
On investigation I found that a big spring had snapped inside the machine, the drum arrangement was suspended from it. A new spring would've probably sorted it.

If you can get it on its side and look underneath, maybe take a panel off and have a gander.

 

[nellymc]

Thanks all. Decided I don't have the time to go a searching so got someone coming to look at it for me. Everything pointed to quite a big job...

 

[nellymc]

Fyi. It's needing new suspension legs.

 

[foxhole]

.

 

[nellymc]

New update. After replacing the suspension legs it was still knocking. It was eventually found that the large nut at the back of the drum at the rear pulley was a bit slack.

 

[jj4091]

PTO was correct then.