Sky

[Steve]

Should rain affect my Sky TV viewing? I totally lost signal earlier when the rain was bad.

And occasionally it will loose signal during a downpour. I have a quad LNB.

Is this normal?

Ever since, I'm getting the occasional digital data scrambling on comedy ctrl +1, dropped packets.

Also, is it true that some channels have weaker signals than others? I notice more scrambling on some channels when the signal is good on others.

 

[dave-lew99]

Your dish is probably a little out of line.

Borrow/Buy a signal meter and nudge your dish slightly until it gets better. Be careful not to knock it too far though!

That done give it a good tighten.

They do move about in high winds a little so it's not uncommon.

Alternatively, you've got water ingress somewhere in the cabling, lets just hope is a misalignment issue.

 

[Steve]

Cheers dave, the thing is, when I go into "signal test" the strength and quality bars are both 75% full. Which im guessing means the dish is aligned ok?

 

[dave-lew99]

Well yes and no, first the signal test thing on the box is rubbish, and that's not giving you an indicator of the signal strength during rain.

Alternatively it's not that, and it's something else. I'd put money on it being dish alignment though.

Instant, in-line signal meters are around £10 if you look about. If you've got some ladders then it's a quick 5 min job.

Alternatively, i don't know if Sky would send someone out for free since it's maintenance of their equipment for your contract?