Smart meters not compatible with underfloor heating

[North]

Hi,
My gas supplier called me the other day to discuss the possibility to install a smart meter. I was told that because I have underfloor heating the current smart meters are not compatible and that i need to wait until they are. Is this true? and if so why?

 

[Agile]

I really cannot believe that anyone would tell you that!

Contact your supplier and ask them about it and be prepared to register a complaint with them.

Tony

 

[stem]

Sounds a bit odd. AFAIK smart meters just measure the volume of gas that flows into your property, the same as the meter that you have now. The smart bit is transmitting your usage to the supplier and providing you with some statistics on a screen inside your home. Why where the gas ends up being used would have an effect I cannot comprehend.

 

[North]

I just saw this:
https://www.ovoenergy.com/ovo-answe...s-if-i-cant-have-a-smart-meter-installed.html

 

[Dave54]

I just saw this:
https://www.ovoenergy.com/ovo-answe...s-if-i-cant-have-a-smart-meter-installed.html

Electricity meters there. It says "storage heaters or underfloor heating" and then goes on about "Economy 7 and 10"
I'm not a gas fitetr, but I really can't see why how you use gas would make a blind bit of difference to the metering.

 

[Agile]

That comment is in relation to electricity and ELECTRIC underfloor heating which would normally use an off peak charging system.

Gas is completely different and a stupid person with no technical knowledge at all has just been confused!

Tony

 

[D_Hailsham]

I just saw this:
https://www.ovoenergy.com/ovo-answe...s-if-i-cant-have-a-smart-meter-installed.html

What type of underfloor heating do you have?
Does the same company supply your gas and electricity?

 

[Dan Robinson]

is completely different and a stupid person with no technical knowledge at all has just been confused!

A little unnecessary don't you think?

 

[Razor900]

is completely different and a stupid person with no technical knowledge at all has just been confused!

A little unnecessary don't you think?

It's ok, Tony was clearly referring to himself

 

[D_Hailsham]

is completely different and a stupid person with no technical knowledge at all has just been confused!

A little unnecessary don't you think?

It's ok, Tony was clearly referring to himself

I think Tony was referring to the person from the gas supplier, not the OP.

 

[Razor900]

is completely different and a stupid person with no technical knowledge at all has just been confused!

A little unnecessary don't you think?

It's ok, Tony was clearly referring to himself

I think Tony was referring to the person from the gas supplier, not the OP.

We know

 

[D_Hailsham]

is completely different and a stupid person with no technical knowledge at all has just been confused!

We know

In which case I would agree with Tony: the person from the gas supplier has no technical knowledge as (s)he has obviously never heard of water-based underfloor heating and automatically assumed it was electric.

 

[ianmcd]

is completely different and a stupid person with no technical knowledge at all has just been confused!

We know

In which case I would agree with Tony: the person from the gas supplier has no technical knowledge as (s)he has obviously never heard of water-based underfloor heating and automatically assumed it was electric.

maybe I am missing something here but the OP hasnt said they have wet underfloor heating it might very well be electric ?

 

[Dan Robinson]

The OP hasn't stated what fuel the meter is on, nor what heat source is, so everyone is being presumptuous.

 

[Dave54]

They say their gas supplier called them.