THe wash cycle runs through to the end. But the soap dispenser doesn't open to release the soap. It looks like some sort of electical switch shuold open it similar to a solenoid. Can you get spare parts anywhere??
If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Are you a trade or supplier? You can create your listing free at DIYnot Local