Sofia Monobloc Tap; how do you replace the ceramic valves

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I have a tap kitchen tap which is made Damixa. I bought it 7 years ago from B&Q - same as this one here - see link:

http://www.diy.com/diy/jsp/bq/nav.j...ificationsSpecificProductType=1_tap_hole_taps

The tap is dripping on the cold side. Can you get replacement ceramic valves for these taps and are they easy to fit?

How do you get the handles/head gear off? On mine there is no Alan-key bolt on the handles to remove it.

I would appreciate and help or advice please.

Many thanks all
 
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Previous post trying to get parts, beware!

It's almost impossible to get any sense from Damixa; its taken me 3 months being passed from various companies in the UK (Croydex and Bristan), to Damixa in Denmark, and back again to Bristan, only to be told it will cost me £72 for a new valve on my leaky tap - despite still being within its 5 year "guarantee" period !!!!

There is a small hex screw on the handle in the front. B&Q are useless to get the valves. ' We only sell the tap complete' standard reply. I used the standard 'one size fits all' replacement ones from B&Q, but did not fit, couldn't be bothered to take them back and so just put up with it. They stick out much higher.

Best to replace altogether with new taps.
 
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