sterling 10 no power

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Hi guys, Hopefully after a bit of info, my mother has a sterling 10 alarm system which was fitted 10 years ago. Today for no reason ( the alarm was disarmed ) the alarm sounded for about 5 minutes then turned itself off. When I went over she told me what had happened, I went to the control panel to reset the alarm, no power at display. checked for power going into the main alarm panel, there is, so i took the front off to find that the mains wires goes into what I would call a chocky block, then wires come out of the other end of the chocky block but no live there. is it possible that there is / should be a fuse there ? this is bottom left hand corner. top left hand corner are 4 glass 1.2 v fuses, think the 2nd one down has blew, but don't think this has anything to do with mains power. Any ideas are most welcome.
Jimmy
 
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As per diagram
 

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Probably a fuse in the connector block ( it normally pulls out ) but probably the battery is also faulty

right beside the chocky block or possibly even attached is what I would describe as a standoff piece of plastic, which could possibly house a fuse, maybe I knocked it out accidentally, if so would this be an ordinary 13 amp fuse ? with regards to the battery, I tested the output, obviously it was not charging with no power, but output was only 2.6 volts. Would this really make a difference ? as I was under the impression that the sole objective of the battery was only to kick in when the electricity went off.
Thanks for the reply
 
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As per diagram
Cant really make the diagram out as it is too big, only getting so much of it, but the bit I described as a stand off bit of plastic, is called a fuse carrier in your diagram, does this push in and pull out ?as I did try pushing in and pulling out and got no movement at all from it
Thanks
 
power at one side going in, but nopower at other end, coming out , does this fuse carrier take an ordinary household 13 amp fuse ?
 

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