Strange oven/hob advice at Currys

[DataMonkey]

We want to buy an electric oven and gas hob from Currys (oven a Samsung BT621VDB and hob Samsung GN642FFXD).

When we went in to order the two yesterday, and book delivery and fitting, the guy serving us took all our details down, went away, came back and told us that we wouldn't be able to fit a Samsung electric oven with any gas hob. He said this was because Samsung ovens aren't designed to allow enough room behind them for a gas fitting.

He said this applies to all Samsung ovens, but no other make.

Can this be true ? A major manufacturer of ovens doesn't allow any of their ovens to be used with gas hobs ?

I've looked everywhere on the internet and can't find any mention of it, and places like Amazon and B&Qactually sell dual packs of Samsung ovens and gas hobs, all with positive user reviews, so clearly some people are combining the two.

Has anyone heard of this before ?

Thks

 

[Coaster]

I've no technical idea btw. just going on what you said.
Sounds like it may be an issue/policy for the fitters that work for Currys.
Have you contacted Samsung about it or asked at another Currys store?

 

[DataMonkey]

Yeah - contrasting advice unfortunately.

I emailed them first, and got a reply saying that they would try to get back to me within 2 days, so then I called.

The woman on the phone went away and checked and said that there shouldn't be any problem - they were designed for this purpose - and that places like B&Q sold them as a pack so that they could used together.

Then someone else called in answer to my email, and said that most people used the ovens as eye-level cupboards, but advised me to download the user manual to check the fitting instructions which would give me the cabinet dimensions needed.

I'm going to try that tonight, but I was hoping someone here might have already fitted a Samsung oven and gas hob combination.

EDIT: going to try calling another Currys tonight. Since they sell and fit them, they must have a ggod idea.

Cheers

 

[Coaster]

hopefully someone'll post you this evening when they get in from work.

 

[jtonline]

Dimensions of the oven and the minimum cabinet dimensions are on page 14 of the 621 Series manual at

http://downloadcenter.samsung.com/content/UM/201008/20100826231117531/BT621VDST_XEU-00157Y-03_EN.pdf

So with any luck you'll be able to compare that with what space you have available.

It sounds as though Currys have maybe had sufficient aborted installs for it to flag up as an issue with staff at the store.

 

[DataMonkey]

Just in case anyone with the same issue picks this up in a search in the future, I'll let you know the outcome.

There was some truth in what Curry's advised.

When I fitted the electric oven, the gas pipe at the back stopped the oven from sliding all the way back into the unit. Although the depth of the unit was fine, there was one small section in the top corner where the gas inlet pipe bent forward just before it went into the hob, and this stopped the oven about a cm forward of fitting flush into the cabinet.

When I had the hob fitted the next day though, the gas engineer just redirected the pipe slightly and the oven fitted fine.

The issue seems to be that the oven is very square in shape and doesn't have the sloping recess at the top of the rear that most ovens have.

Very pleased with the oven now it's in though !

Thanks for the help everyone.