Some years ago (around 5) I made a mistake and put a screw through a customer's heating pipe. It leaked water and caused damage to their ceiling below and, they claimed, a fridge freezer and oak floor. It wasn't discovered until 12 hours later, the next morning, as the drip was into a converted garage used as a home office and drinks store; not part of the main house.
The news came through by text message as "help! we have a leak through the ceiling. What are your insurance details?" Yes, that really was the message.
To cut a long story short he claimed for the damage and more from me through the small claims court, and I didn't claim on my liability insurance because I felt that it would cost me more in the long run in premium loading.
5 years later I find, or rather suspect, that he has also claimed for the same repairs on his own home insurance. I consider this to be fraudulent, be it defrauding the insurance company or defrauding me, and I'd like to get to the bottom of it. I have found that there is an organisation called the Claims and Underwriter Exchange (CUE) which logs insurance claims for the purpose of detecting and combating insurance fraud.
My questions are:
1. Armed with his address and name, will the CUE tell me if a claim has been made on his household insurance?
2. Will they, as a second best option, act to prosecute his fraud and recover their monies, and
3. Will they inform me at any stage?
4. What might be my best approach to them?
Regards, MM
The news came through by text message as "help! we have a leak through the ceiling. What are your insurance details?" Yes, that really was the message.
To cut a long story short he claimed for the damage and more from me through the small claims court, and I didn't claim on my liability insurance because I felt that it would cost me more in the long run in premium loading.
5 years later I find, or rather suspect, that he has also claimed for the same repairs on his own home insurance. I consider this to be fraudulent, be it defrauding the insurance company or defrauding me, and I'd like to get to the bottom of it. I have found that there is an organisation called the Claims and Underwriter Exchange (CUE) which logs insurance claims for the purpose of detecting and combating insurance fraud.
My questions are:
1. Armed with his address and name, will the CUE tell me if a claim has been made on his household insurance?
2. Will they, as a second best option, act to prosecute his fraud and recover their monies, and
3. Will they inform me at any stage?
4. What might be my best approach to them?
Regards, MM