Hi,
I've recently bought a house with a Texecom Premier 24 and am looking to install a COM IP (it's about 5 years old with 8.00 firmware).
Trouble is, I don't have the engineer's code and the user code I have isn't the master user. I might have to replace the panel with a new Premier Elite 24 anyway but the immediate problem is how to open the existing panel without setting the tamper alarm off.
Once I have the panel open I plan to try resetting it and then I'll order a new one if that proves impossible.
Any tips would be appreciated. Also -- could anyone confirm that the keypads from the Premier 24 will work OK with a new Premier Elite 24?
Thanks for any assistance.
I've recently bought a house with a Texecom Premier 24 and am looking to install a COM IP (it's about 5 years old with 8.00 firmware).
Trouble is, I don't have the engineer's code and the user code I have isn't the master user. I might have to replace the panel with a new Premier Elite 24 anyway but the immediate problem is how to open the existing panel without setting the tamper alarm off.
Once I have the panel open I plan to try resetting it and then I'll order a new one if that proves impossible.
Any tips would be appreciated. Also -- could anyone confirm that the keypads from the Premier 24 will work OK with a new Premier Elite 24?
Thanks for any assistance.