Texecom Premier Elite 64-W and Wintex

[Retrofix]

Can anyone help connecting my alarm to Wintex?

I have a Premier Elite 64-W with SmartCom communicator. This was connected to Wintex several years ago when the alarm was installed, but I have subsequently changed computers and no longer have access to the old one. I have installed Wintex on my new computer, but have run into a snag - the 64-W is not listed in the panels available. I've tried using several other panels, but Wintex just won't connect.

can anyone advise which panel I need to select and if there are any other configuration parameters I may need? (I have IP address, Port, and UDL)

Thanks

 

[pcaouolte]

Use panel type "Elite 64" for the Elite 64-W. You will need to select the correct software version 4.x or 5.x and enter the correct UDL password.

 

[Retrofix]

There is no Elite 64 on the pull-down - Just Elite 24, 48, 88, 168, and 640.

I have version 6 Wintex

 

[sparkymarka]

That’s why it’s version 7x at the moment

 

[Retrofix]

Version 6 was supplied with the panel. As I'm not a registered installer, it seems I can't download a later version. The thing is, that it was working on my old computer, but I didn't set it up so I'm not sure what settings were used.

 

[pcaouolte]

Anyone can register here: https://www.texe.com/uk/register.php

It's a free automated process, you should get an email to confirm your registration. After registration you can download the latest Wintex.

 

[Retrofix]

It doesn't seem to do anything - just clears the password boxes and stays on the same screen. I may try tomorrow from a different computer in case it's an issue with my browser, but otherwise I'm a bit stuck!

 

[pcaouolte]

Did you put something in the Company Name box? It can be anything you like but it can't be blank.

 

[Retrofix]

Yes - I put in a company name and ensured all text boxes were filled. I tried 3 different types of password - all numbers, all letters, and a mix. I also tried 3 different browsers - Edge, FireFox, Chrome. Each time clicking the submit box just clears the password boxes and remains on the same page with all other information on the page intact. I hope to be able to get to another PC later today in case it's anything to do with my PC (though I can't see why it should be).