Texecom Ricochet Smartkey Fob

[Tazer]

Hi All,

Having used the texecom system for 3-4 months now, Im now getting a System Alert on the LCD display, message which reads: Low Battery for user X.

I thought the battery life on these key fobs were meant to be for about 2-3 years. I probably use the key fob 4 times a day max during a weekday and hardly on the weekends.

Ok the main question is how do I replace the battery and what battery do I need to purchase. Had a go in trying to open it, but didnt want to break the cover so if anyone knows please do let me know.

Thanks

 

[Alarm]

Texe say 5 yrs, 2-3 is about I would expect.
Now for the bad news...............................

Premier SmartKey™
The Premier SmartKey™ battery should last in excess of five years in normal use. Premier
SmartKey™ batteries are NOT replaceable; in the case of a Premier SmartKey™ battery failing the
device should be replaced. Please contact your distributor to arrange a replacement.

Time to dig out the reciepts, I think you should get a free replacement.