Tilt and Turn Window Problems

Joined
6 Dec 2012
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Location
Somerset
Country
United Kingdom
I had a Siegenia Tilt And Turn Window fitted a few years back and was working fine untill i opened the window and it almost fell in on me!
The handle is in the 6 o'clock position to lock, 3 o'clock to tilt and 12 o'clock to open. The window is now tilting and turning at the same time when the handle is in the 3 o'clock position. . . Please Help! [/b]
 
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