Asked husband (very nicely) to replace old cistern with new plastic slimline thing so that it can be boxed in. All ok, EXCEPT the inlet. Which leaks.
The inlet comes up to the side of the cistern, its a copper pipe and had a brass nut on it which connected fine to the old plastic fitting in the old cistern. It leaked when he tried to fit it to the new cistern. He did wrap white tape stuff around the plastic male part, but it still leaked. He decided that the nut and new male threaded part were incompatible, so sent me out to buy a flexible tap connector, 15mm. He has fitted this, but the connection at the cistern still leaks. He complains there is no washer inside the chrome nut to provide a seal. There is a metal captive washer inside. He has put that white tape stuff on the plastic part, it still leaks.
He has ranted for about an hour, taken it off, put it back on, it still leaks.
Can someone please advise how to stop it leaking? Or what fitting I should buy for it. He won't call a plumber.
The inlet comes up to the side of the cistern, its a copper pipe and had a brass nut on it which connected fine to the old plastic fitting in the old cistern. It leaked when he tried to fit it to the new cistern. He did wrap white tape stuff around the plastic male part, but it still leaked. He decided that the nut and new male threaded part were incompatible, so sent me out to buy a flexible tap connector, 15mm. He has fitted this, but the connection at the cistern still leaks. He complains there is no washer inside the chrome nut to provide a seal. There is a metal captive washer inside. He has put that white tape stuff on the plastic part, it still leaks.
He has ranted for about an hour, taken it off, put it back on, it still leaks.
Can someone please advise how to stop it leaking? Or what fitting I should buy for it. He won't call a plumber.