In mid December 2009 I fitted a new side entry Torbeck valve to our toilet cistern to replace one which was giving problems. It worked fine until 1 May 2010 when without warning it did not shut off the water supply. Water escaped from the cistern causing quite a bit of damage. The problem was that the float arm did not rise as the cistern filled up (at least 4 times) although there was no obstruction in the cistern. I employed a plumber to inspect the valve and fit a new one, in case I had installed the original incorrectly. My installation was fine and the plumber found nothing wrong, visually, with the valve. he had expected to find some grit or something interfering with the diaphragm. Has anyone else had a similar problem?