Trianco Eurostar Help Please

[ThomasB]

Hi

please can someone help, heating and hot water working on Xmas day. Switched off the heating and water and went out for the night. Arrived back on Boxing day at mid day, turned on the hearing and water as the house was freezing, and nothing happened.

The boiler does nothing, it does not attempt to fire up, but the pump is running. I have pressed reset and checked the pressure in the system, which reading exactly as it should.

The boiler is of course oil powered, and sits outside, there are two pipes running up the wall and into the building, from the boiler. Is it likely at they have frozen and when they thaw, the system will work again? Or is it more likely something else. Oh, and I do have oil.

Please help as it is not nice to have no heating at at this time of year......

Thanks,

Thomas.

 

[casius66]

Have you checked the high limit stat reset ?

 

[ThomasB]

Wher do I find that please?

 

[slapper]

Red button under front control panel

 

[ThomasB]

Thanks, can you shed any more light on the rest of the post please, is it likely to have frozen and will it work when it thaws?

 

[Boilerman2]

if the oil line has frozen your boiler would be at LOCK OUT (on the Burner) as it isn't we can safely say that your fuel has not frozen (Kerosine freezes at -48'c so it would have to be BL***y cold!!)

 

[slapper]

Does the burner try to fire,is the burner lock button glowing red...if it is then press it and see wot happens. BTW this not the same button as the reset one

 

[ThomasB]

Can you suggest what it could be? The oil has not frozen, but the water going into the house and round the rads migh, would it cause the boiler to not even try to start?

it seems odd everying worked one day and not the next when it was not in use?

Do you have any ideas, is my first post right?

Thanks.

 

[ThomasB]

Nothing happens when I turn on the heating or hot water. The pump runs, but the burner does not even try to fire.

I have pressed the reset button, nothing. I don,t think I have a hot water lock out button though.

 

[slapper]

Right,have you pressed both buttons...If nothing happens after that,call an Engineer

 

[marcr]

The pump running would indicate there's a switch live which should also fire the burner.
As said you should have two resets - the one on the burner control box and the one under the panel.
have you pressed both? were either lit up/popped out?

 

[ThomasB]

I have never seen a lit button or any bulbs on the box at all. The only button I have ever seen is the reset button.

 

[slapper]

FFS which button are you pressing,the one on the BURNER

 

[ThomasB]

Thank you thank thank you. I found this tiny little red button on the water temp control, doesn,t even look like a button, but it obviously was caue it worked.

tesserae, heat at last.

TY all.