Hello there. I had a look at some old threads but didn't see any that match my problem locking an external upvc door.
The trouble is if you shut the door, lift the handle up to engage all of the bolts/ hooks/ sliding bits; then you try to turn the key it just won't turn. If you try this with the door open the key turns easily and the deadbolt comes out. I tried taking off the metal plate where the key operated bolt goes into and it was the same. I put some plasticene in that area and the key operated bolt made no impression in it so it seems the deadbolt key mechanism isn't allowed to operate when the door is closed.
Does this sound familiar to anybody?
Any suggestions would be gratefully received. Thanks very much.
The trouble is if you shut the door, lift the handle up to engage all of the bolts/ hooks/ sliding bits; then you try to turn the key it just won't turn. If you try this with the door open the key turns easily and the deadbolt comes out. I tried taking off the metal plate where the key operated bolt goes into and it was the same. I put some plasticene in that area and the key operated bolt made no impression in it so it seems the deadbolt key mechanism isn't allowed to operate when the door is closed.
Does this sound familiar to anybody?
Any suggestions would be gratefully received. Thanks very much.