Hi
Hoping someone can help. I have a top opener on my bathroom window and as I don't have trickle vents I normally leave it in the locked position but not fully closed for ventilation. I tried to fully open it this morning and the handle moves but the locks/catches are not retracting. I've removed the handle and the square metal hole within the window itself where the handle spindle goes appears to have broken and therefore the spindle is not turning the lock.
I've tried to manually pull up the four catches using an allen key and pliers but have been unable to do this (looking at the rest of the windows in the house I would think it would be very difficult to do it this way as they're pretty stiff). So at the moment I'm a bit stuck as I have a window in the locked position that I can't open or fully close. Does anyone have any ideas on the best way of getting the thing fully open? I'm assuming the window or mechanism will need replacing?
Thanks in advance
Matt
Hoping someone can help. I have a top opener on my bathroom window and as I don't have trickle vents I normally leave it in the locked position but not fully closed for ventilation. I tried to fully open it this morning and the handle moves but the locks/catches are not retracting. I've removed the handle and the square metal hole within the window itself where the handle spindle goes appears to have broken and therefore the spindle is not turning the lock.
I've tried to manually pull up the four catches using an allen key and pliers but have been unable to do this (looking at the rest of the windows in the house I would think it would be very difficult to do it this way as they're pretty stiff). So at the moment I'm a bit stuck as I have a window in the locked position that I can't open or fully close. Does anyone have any ideas on the best way of getting the thing fully open? I'm assuming the window or mechanism will need replacing?
Thanks in advance
Matt